- In April 2015, IAL started our business in Australia, originally as Berkshire Hathaway Insurance Australia (BHIA) – a division of the Berkshire Hathaway Group of Insurance companies
- In June 2015, the BHIA business was transferred to IAG, pursuant to one of the largest reinsurance transactions in financial services history
- From December 2015, all new policies have been underwritten and issued by Insurance Australia Limited (ABN 11 000 016 722 AFS Licence No. 227681)
- On March 15, 2017 – our new brand IAL was officially launched with policies underwritten and issued by Insurance Australia Limited (trading as IAL)
IAL has a culture of empowerment, innovation and responsiveness, while also having access to the support of one of Australia’s largest insurers. We pride ourselves on our lean operating model and agility. Customers and brokers have access to our most senior managers; and employees are empowered to respond swiftly to our business partners. We recognize that ongoing engagement with our customers is crucial to the success of our business. We use a combination of targeted analytics and real engagement with our customers to refine and continually improve our business offering and customer experience.
Insurance Australia Limited has a large and stable balance sheet that enables us to provide consistent capacity and innovative, tailored solutions, and provides our customers and brokers with the utmost confidence in our ability to pay claims.